11. Sınıf İngilizce MEB Yayınları Ders Kitabı Sayfa 59 Cevapları

11. Sınıf İngilizce Ders Kitabı Sayfa 59 Cevapları

Exercise 1: Read the letter of complaint and fill in the blanks.

Cevaplar:

  • a) To begin with
  • b) However
  • c) To make matters worse
  • d) Finally

Exercise 2: Write a complaint letter to the restaurant manager.

Cevap Şablonu:

Dear Sir/Madam,
I am writing to express my strong dissatisfaction with the service at your restaurant last night. To begin with, the service was extremely slow, and we had to wait for over an hour for our meal. Furthermore, the music was so loud that we couldn’t hear each other. To make matters worse, the food was badly cooked—the steak was tough and the salad wasn’t fresh. Finally, the waiter was rude and didn’t even apologise when spilling tea on my shirt. I expect a written apology and a partial refund. Yours faithfully, [Name]

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